Support

We are committed to providing you with the best possible experience using edraft.ai. If you encounter any issues, have questions, or need assistance, our dedicated support team is here to help.

How to Get Support

For any support inquiries, please reach out to us via email at contact@edraft.ai. When contacting us, kindly provide the following information to help us address your issue more efficiently:

• A brief description of the issue you're facing

• The version of Outlook you're using (browser or desktop)

• The operating system of your device (e.g., Windows, macOS)

• Any error messages or screenshots, if applicable

Our support team is available Monday through Friday, from 9 AM to 6 PM (BST). We strive to respond to all inquiries within 24 hours.

Product Updates and Feedback

We are continuously working to improve our add-in and value your feedback. If you have suggestions for new features or enhancements, please feel free to share them with us. Your input helps us shape the future of our product.

Thank you for choosing edraft.ai. We appreciate your trust in our service and look forward to assisting you!